After-Sales and Technical Support

Please note that you will not be able to contact us by phone on the following dates:

Friday 18th April 2025
Monday 21st April 2025

You can still place orders online during this time. Communications via our website and email will be answered, although not as promptly as usual.

These support pages are for Microcosm customers. If you are an end-user of software that is protected by one of our products, please contact your software vendor. We are not able to support you directly. If you purchased your Microcosm product through one of our partners, please contact them for support. For presales and general enquiries, please use our enquiry form.

Knowledge base, free software updates and more for our newest, most secure dongle-based copy protection and licensing system.

Knowledge base, software updates and more for our software-based copy protection and licensing system.

For SmartSign support, login to the Developer Site and choose the Support menu option.

Knowledge base, drivers and software updates for our original dongle system.

For help with all other products, including legacy products such as CopyControl and Html2App, click here to contact our support team.